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Warmi

Frequently Asked Questions

Frequently Asked Questions

Ordering & Payment

Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, and other secure payment methods available at checkout.

Q: Is it safe to shop on your website?
A: Yes! We use industry-standard SSL encryption to protect your personal and payment information.

Shipping & Delivery

Q: How long does shipping take?
A: Standard shipping typically takes 3-7 business days within the US. Expedited options are available at checkout.

Q: Do you ship internationally?
A: Currently, we ship within the United States. International shipping may be available for select items.

Q: How can I track my order?
A: You'll receive a tracking number via email once your order ships. You can use this to track your package.

Returns & Exchanges

Q: What is your return policy?
A: We offer 30-day returns on most items in original condition. Please see our full return policy for details.

Q: How do I return an item?
A: Contact our customer service team to initiate a return. We'll provide you with return instructions and a prepaid label when applicable.

Product Questions

Q: Are your products authentic?
A: Yes, we only sell authentic products from authorized suppliers and manufacturers.

Q: Can I cancel or modify my order?
A: Orders can be modified or cancelled within 1 hour of placement. After that, please contact customer service for assistance.

Still have questions? Contact us and we'll be happy to help!

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